Frequently Asked Questions

Q: Is there any difference in ticket prices for Russian and foreign tourists?
A: Until recently, citizens of the Russian Federation (RF), foreign citizens permitted to live permanently in RF and employees of foreign diplomatic representative offices in RF could use reduced fare tickets. Since April 25, 2011 there is no difference in ticket prices for Russian and foreign tourists. 

Q: May I reserve a tour?
A: Advance ticket booking service for individual visitors is currently unavailable. Organizations seeking to reserve a tour should address their official requests to Director by fax: +7 (812) 465-21-96. 

Q: Why no entrance via the Golden Gates?
A: Entrance via the Golden Gates and Main Courtyard is used by organized groups that reserve tours through travel companies contracted by the museum.

Q: Why no photography in the Amber Room?
A: (1) The amber décor is extremely light/flash sensitive and changes its natural, organic origin colour gamma with years. (2) It often impedes the flow of visitors.

Q: Is the Amber Room always included in a palace tour?
A: Yes, with one exception on Route 3 "Grand Duke Paul's Apartments" which operates only in summer season.